Refund policy

At ROYALEPARFUMOFFICIAL, we take pride in the quality and integrity of our products. Due to the nature of our offerings, we do not accept returns. This policy is in place because fragrance products may be tampered with or altered without our knowledge, making them unsuitable for resale and compromising product safety and hygiene.

However, your satisfaction is important to us. If you receive a damaged parcel, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. Once verified, we will provide a full refund or send a replacement, based on your preference and product availability.

We reserve the right to decline refund requests that do not meet the above criteria.